Jeffrey R Bhb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel order

I ORDERED A CHARGER FOR A LAPTOP AND THEN DISCOVERED THE PIN TO WITCH IT CONNECTS HAD BROKEN LOSE. I FIRST SENT AN AN EMAIL TO YOUR COMPANY ASKING THAT YOU CANCEL THE ORDER. THEN TO MAKE SURE I CALLED TO CANCEL THE ORDER. THE REPRESENTATIVE I TALKED TO SAID HE COULDN'T CANCEL THE ORDER. ALL OF THIS TOOK NO MORE THAN 15 MINS. I WANT THE ORDER CANCELED IMMEDIATELY AND I WANT TO BE CONTACTED BY EMAIL WHEN IT HAS BEEN CANCLED! Angry
View full review

Preferred solution: Full refund

User's recommendation: We will see after the order is canceled!

Anonymous
map-marker Denver, Colorado

Unreliable delivery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I needed a new laptop charger and ordered one with next day delivery. After 5 days I had not received the new charger, which apparently had only been sent for shipment after 4 days. I lost a lot of productive time at work because of the delay. This company seems to have issues meeting order demands or keeping track of orders. If you're in a hurry for your laptop charger, I'd look elsewhere.
View full review
Kimberly H Lbo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible and dishonest

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Laptop Charger Factory - Terrible and dishonest
DO NOT USE THIS COMPANY!!!! THEY ARE DISHONEST!!!! They are not 100% money back. I have been trying for days to return a charger they refuse on telling me how they just keep trying to ask me if I want a replacement. I will be placing a complaint with the better business burro as well as giving bad ratings anywhere I can. I am a single mom and hope you feel good about screwing me over. What terrible people you are!!!!!
View full review
Loss:
$65
Cons:
  • Tried to make me exchange when wanting a refund
  • Item not working
  • Communication

Preferred solution: Full refund

User's recommendation: Absolutely not

Alexandra K Vse

Bad order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
ordered charger for computer for 29 and then they never delivered. when I called to find out about my order they said the cost would be 60 so I paid the difference and got the wrong charger 4 days later. Now I can't send it back and can't get a refund UHGG!
View full review
Loss:
$60

Preferred solution: Full refund

User's recommendation: skip this company and save some money

Kim T Aks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Outrageous liars! To bad there isn't a no star option.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I ordered a charger, and they said they didn't have the one I wanted then I decided to order it somewhere else. They found the correct charger about 2 days later and I tried to cancel it but, they said it was too late. They are supposed to have a free return and refund within 30 days but no one would give me the address label or where to ship it, After many phone calls, each person I spoke to promised to get back to me with the address. Never got it. I found the factory address and sent it, I kept the tracking info and am still arguing with them? Really!! You can get a charger much faster and cheaper from Amazon, shame on me! However, I really hate it when a company takes advantage of me!!
View full review
Loss:
$35
Pros:
  • Non
Cons:
  • Failed to deliver product when guaranteed
  • Communication

Preferred solution: Full refund

User's recommendation: Stay away!

Bill D Dbv

Angry

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered a charger that I desperately needed. 14 days later after sending an email discovered it as going to be 4 more days before deliver. Who orders a charger that they don't need right now???I
View full review
Pros:
  • Value
Cons:
  • Ever so late delivery dates

Preferred solution: Full refund

User's recommendation: If you don't want to wait until forever to have your charger delivered, avoid this company.

Anonymous
map-marker Lafayette, Indiana

Laptop charger

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The charger came in yesterday
View full review
GLORIA S Xqh

Received defective battery

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Battery does not work. They have promised me a refund for months but I do not get it. This company is crooked.
View full review
Loss:
$55
Cons:
  • Filed to rectify
  • Item not working

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROM LAPTOP CHARGER FACTORY

Douglas P Cxa

Failed to deliver on time

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered charger from Laptop Charger Factory because they guaranteed delivery by 5/24 and I was only in the house till 5/25. They did not deliver till 5/26, then after a week of arguing, they said I could return the charger. What was I supposed to do, fly back to the house so I could return if. Very disappointed. Find somewhere else to buy from.
View full review
Loss:
$42
Cons:
  • Failed to deliver product when guaranteed

Preferred solution: Full refund

User's recommendation: Go elsewhere.

Anonymous
map-marker Dearborn Heights, Michigan

Bad experience -ripped off

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Laptop Charger Factory - Bad experience -ripped off
Laptop Charger Factory - Bad experience -ripped off - Image 2
I paid extra to have a charger sent. See the picture of the Dell Inspiron charger that I ordered compared to what showed up
View full review
Anonymous
map-marker Eugene, Oregon

Don't order anything from this company!

Swptember 27 ordered a Toshiba power Adapter. Item to be shipped in five days. It is now Octobeer 12, I haven't received the article or explanaton for the delay. Called today, was put on hold for oveer 25 minutes, again no excuse or exlplanation for the long wait I will report it to the credit card company and demand a refund.
View full review
Loss:
$23
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

Novella K
map-marker Philadelphia, Pennsylvania

Received only cord, no charger. Called, told charger sent separately, would arrive a week later.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a laptop charger for $29, to replace a cheaper one from Amazon that only worked for a couple of weeks. I received only the cord and when I contacted them they said the charger would arrive via FedEx a week later. It was clearly their mistake to have sent the cord only but when I complained the only "compensation" I got was that I wouldn't be charged for FedEx (which was caused by their mistake, not mine). I asked for overnight delivery but got no satisfaction on that, so I said I wanted a refund. They said I should contact them when I received the charger. I wonder if they'll tell me to ship it back at my own cost? At this point, I don't trust them any more. The charger is supposed to have a one-year warranty, but if this is how they deal with their own mistakes, I don't trust that they'll make it easy for me to get a replacement, should this one fail before a year is up. I would appreciate any suggestions.
View full review
Loss:
$26
Cons:
  • Customer service when i tried to get their mistake rectified
Reason of review:
Problem with delivery

Preferred solution: Full refund

Anonymous

Bad dealings

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I purchased on line a charger for my computer from the Laptop Charger Factory Company and the charger worked for about 2 months so I contacted them because they had a year's warranty. They told me that I could buy another charger for $18.00 plus pay shipping. I didn't know it at the time but they had purchased the charger from another organization(Amazon)Dead for about $8.00 until I inquired. Here is the last contact I had with them. I did not buy another charger because they tried to rip me off . I wrote back to them: "Ok so you want me to return the charger to Amazon. I bought it from you for $22.00. You want me to pay the shipping to Amazon roughly 7.00 for the bad one. The value of the charger on the Amazon return is $7.99 and you want me to pay you $8.00 to ship a new one from wherever you are(California I assume). So I paid you $22.00 for a $8.00 item and you shipped it to me for roughly $8.00 and now you want me to buy another one from your company? I don't think so. I will go to a local vendor and buy one without a lot of flimflam. No Thanks" Chris Baker
View full review
Cons:
  • Product and warranty
Reason of review:
Return, Exchange or Cancellation Policy

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article